For Students
- Do I have to be in the United States to use Yup?
- How do I sign in using a Google account?
- How do I take a screenshot of my math homework on my device (Mac or PC)?
- My tutor left in the middle of my session because their shift ended. What does this mean?
- It says "Connection Error” - what should I do?
- I'm not getting the verification code through my email address
- I'm a student and I'm not able to log in
- How am I matched with tutors?
- What does a standard session look like and how long does it last?
- How do Yup tutors supplement their teaching in sessions?
- Why do my tutors ask so many questions?
- Can I just get the answer?
- How can Yup be sure that students aren't using the platform for a quiz, test, or other closed-book assessment?
- What happens when I leave feedback after a session?
- I didn't like this tutor, can I not be matched with them again?
- When will Yup cover X subject?
- How many devices can I be signed into at once?