Usually, you should receive the email with the subject line “Yup: Confirm your email” with a code within 30 seconds, however, sometimes it can take a couple of minutes.
If you still haven’t received the code after five minutes, please try the following:
- Ensure that your email address is entered correctly and that there is nothing misspelled.
- Check your junk/spam folder for an email from support@yup.com
If you are still having issues, please send us an email at support@yup.com and we’ll investigate it as soon as we can. Please provide the email address you’re using to log in.