I'm not able to log in to the Yup mobile app.
- If you have a Yup plan associated with your school, you should sign in with your school email address and not your phone number.
- If you have a Yup Family plan, you should sign in with your phone number that was entered during sign-up. You should not be signing in with your email address.
I'm not able to log in to Yup on the Web.
- Go to yup.com and click on LOGIN at the upper right hand corner of the page.
- Click I’M A STUDENT.
- This will bring you to this sign-in page. You can also go directly to https://student.yup.com/ to get to the sign in page.
- Here, you can sign in with your phone number or email.
If you are still having issues, please send a screenshot of the page to firstname.lastname@example.org and we’ll investigate it as soon as we can.