For all students with a Yup plan (either through their school or individually purchased), the following are the technical requirements needed to run Yup on the web optimally.
- A laptop or desktop running the Google Chrome browser
It’s best to use the latest version of Chrome (85) but any version from 82 onward should work well. To check which version you’re running, click Help -> About Google Chrome
- A screen with a resolution of at least 1366x768
Most laptops screens of 11” or larger meet this requirement. Yup will work with lower screen resolutions, but it’s more difficult to have a great session if the student can’t see an image and messages at the same time.
- A webcam (most laptops have these built-in)
To take progress photos of your work quickly, we recommend using a webcam. However, if you do not have a webcam, you can upload a file or use our screenshot tool to send your tutor progress photos.
If you are looking to learn how to start a Yup session on the web, check out this article.