Once you’ve signed up for a Yup plan, you will receive an activation email or text with instructions on how to get started. Next, please follow these instructions to start using Yup.
If your Yup account is associated with your school, follow these instructions to sign in using your email address.
- If you want to use Yup on your smartphone or tablet, download the Yup App from the App Store (iOS) or the Google Play Store (Android). If you want to use Yup on your laptop or Chromebook, go to https://student.yup.com/.
- Enter the email address you used to sign up to receive a 4-digit verification code that is emailed to that address. Typically, this will be your school student email address.
You should receive the email with the subject line “Yup: Confirm your email” with a code usually within 30 seconds, however, sometimes it can take a couple of minutes.
If you still haven’t received the code after five minutes, check this article for help: I'm not getting the verification code on my email address - Once you’ve received your activation code, enter it into the app (on smartphone/tablet) or website (on laptop/Chromebook)
You’re all set! Snap a photo of a math problem and start your first session.
You can see a 15-second walkthrough here.
Sign in to Yup on the Web using Google sign in
For those of you who use a Google email provider and have a Yup account through your school, you can sign into the Yup web app using Google Sign In.
You can find the instructions here
If you signed up using a phone number:
- Download the Yup App from the App Store (iOS) or the Google Play Store (Android) or go to https://student.yup.com/ to log in.
- Enter the phone number you use to sign up to receive a 4-digit verification code texted to your phone. Typically, the verification code text arrives within 1 minute.
- Once you’ve received your verification code, enter it into the app (on smartphone/tablet) or website (on laptop/Chromebook)
- Enter your first and last name.
You’re all set! Snap a photo of a math problem and start your first session.
If you encounter any issues, please send a screenshot or a screen recording to support@yup.com with as much detail as possible, and we’ll investigate it as soon as we can.