Once you’ve signed up for a Yup plan, you will receive an activation email or text with instructions on how to download the Yup App.* Next, please follow these instructions to get started.
If you signed up using an email address:
- Download the Yup App from the App Store (iOS) or the Google Play Store (Android).
- Enter the email address you used to sign up to receive a 4-digit verification code that is emailed to that address. Typically, the verification code email arrives within 1 minute**
- Once you’ve received your activation code, enter it into the app
- Enter your first and last name
- You’re all set! Snap a photo of a math problem and start your first session
If you signed up using a phone number:
- Download the Yup App from the App Store (iOS) or the Google Play Store (Android)
- Enter the phone number you use to sign up to receive a 4-digit verification code texted to your phone. Typically, the verification code text arrives within 1 minute***
- Once you’ve received your verification code, enter it into the app
- Enter your first and last name
- You’re all set! Snap a photo of a math problem and start your first session
*If you do not receive an initial welcome text from Yup, you can directly download the Yup App from the App Store (for iOS devices) or the Google Play Store (for Android devices).
**If you do not receive your verification code within 5 minutes, check your spam folder.
***If you do not receive your verification code, make sure parental controls are disabled on your phone. If you still didn't receive the text, email support@yup.com.